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Bakcell’s Ulduzum program wins international competition

Bakcell’s Ulduzum has been selected by theTelecoms World as one of the 5 finalists in the prestigious Best Consumer Service award among 250 nominees

Baku. 24 August. REPORT.AZ/ Bakcell’s loyalty program Ulduzum is recognized as one of the 5 Best Consumer Services in the Telecommunications in the Middle East, Central and South Asia and North Africa

Bakcell, The First Mobile Operator and The Leading Mobile Internet Provider of Azerbaijanis pleased to announce that Ulduzum loyalty program has been recognized as one of the top 5 best consumer services in the Telecommunications, Report was told in company.

Bakcell’s Ulduzum has been selected by theTelecoms World as one of the 5 finalists in the prestigious Best Consumer Service award among 250 nominees from the Middle East, Central and South Asia and North Africa. The Telecoms World Middle East Awards 2015 ceremony will be held in Dubai in mid of Sep, and Bakcell has the chance to be even #1 in the category of the "Best Consumer Service”.

“We are proud to be amongst the top 5 companies, which deliver the best consumer services around the world. For us, our loyalty program Ulduzum is more than just providing attractive discounts to our customers; it is about loyalty, trust and being one big Bakcell family. Today around 45 percent of our customer base actively uses Ulduzum, and enjoy its benefits.It is indeed, the most successful loyalty program in Azerbaijan, and we have every reason to believe that this program will continue to be successful in the future, to attract more Bakcell customers and win a lot of authoritative awards”, said Maria Toycheva, Chief Marketing Officer of Bakcell.

The nomination for Best Consumer Service award is yet another success story for Bakcell. The Company puts a lot of effort in understanding customer needs, improving its services and the overall customer experience.

With more than 1,4 million subscribers today Bakcell’s Ulduzum is one of the most successful and popular loyalty programs, reaching subscribers through a range of privileges and services and driving loyalty. Since recently Ulduzum discounts are also available for Bakcell’s subscribers through its mobile application, for both iOS and Android users.

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