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Bakcell’s loyalty program Ulduzum is the Best Consumer Services in the Telecommunications

The competition has been held among 250 nominees from different countries and telecom companies

Baku. 18 September. REPORT.AZ/ Bakcell’sUlduzum has been awarded with the first place by Telecoms World among 5 finalists at the prestigious Telecoms World Middle East Awards 2015 awards ceremonyheld in Dubai on September,14.

The competition has been held among 250 nominees from different countries and telecom companies the Middle East, Central and South Asia and North Africa.

“We are proud to win this award and be the placed first among 250 telecoms companies. It proves that Bakcell’sUlduzum delivers the best consumer servicenot only in Azerbaijan, it is the best service in Middle East, Central and South Asia and North Africa region which means one of the bests in the world. We believe this is just the beginning, Ulduzumwill continue to deliver the best consumer experience to Bakcell customers and will continue to grow and hopefully win a lot of prestigious awards in future”, said Mr. Richard Shearer, Chief Executive Officer of Bakcell.

The nomination for Best Consumer Service award is yet another success story for Bakcell. The Company puts a lot of effort into understanding customer needs, improving its services and the overall experience of our customers.

With more than 1, 4 million customers today Bakcell’sUlduzum is one of the most successful and popular loyalty programs, reaching subscribers through a range of privileges and services and delivering benefits for our customers and those of our Ulduzum partners driving loyalty. Recently Ulduzum discounts became available for Bakcell’s subscribers through its mobile application, for both iOS and Android users in addition to the existing SMS and USSD based interactions.

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